Returns & Exchanges
At THE LIST, we strive to ensure your luxury shopping experience is seamless, offering a 14-day return window for items in their original, unworn condition with all designer tags attached.
Return Process
- 1.Initiate Your Return
Log into your account and select the order you wish to return, or use our guest portal to generate a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Place the items in their original designer packaging and secure them inside the provided shipping box to ensure protection during transit.
- 3.Schedule a Collection
Affix the pre-paid shipping label to the outside of your package and book a complimentary courier pickup or drop it off at an authorized shipping point.
- 4.Quality Check & Refund
Once our global partners inspect the returned items, your refund will be processed to your original payment method within 7 to 10 business days.